Job Information
【Job Responsibilities】
– Handle customer inquiries, answer product-related questions, and improve customer satisfaction;
– Assist in handling order issues, such as returns, exchanges, and logistics tracking;
– Provide timely feedback on customer opinions and suggestions to optimize customer service processes;
– Collaborate with the team to complete daily customer service tasks, ensuring service efficiency and quality.
【Job Requirements】
— Excellent communication skills and customer service awareness;
– Meticulous, responsible, and able to work under pressure;
– Proficient in computer operation and basic office software skills;
– Must be able to communicate with customers in basic English.
Age Requirement: 22-35 years old Job Category: Online Customer Service Keywords: E-commerce Customer Service
Company Address: 13, Springleaf Garden, 35 Springleaf Height, Singapore 788182 Xinsheng Technology Co., Ltd.
Hong Kong Address: 560 Hoi Pang Street, Sai Kung, New Territories,